•  WARRANTY CLAIM

    The CIGARBRO 3-in-1 Lighter is backed by a Lifetime Limited Warranty on the mechanism of your CIGARBRO lighter. This warranty DOES NOT cover faults occurred from natural wear and tear, damages resulting from an accident, misuse, tampering, or the use of low-quality gas refills. The outer case finishes are not covered by this warranty. Pick the option below and we got your back! (Warranty valid only in the USA + Limit One Claim Per CIGARBRO Lighter)

    Option A

    *Most Popular*

    Get a FREE replacement but pay $16 for shipping/handling.

    ETA: 1 Week

    1. Fill out the Warranty Form below.
    2. An invoice will be sent to your email via Stripe from CIGARBRO.co within 24 hours.
    3. Once you make the payment, we’ll send out your replacement and email a tracking number to you.

    Option B

    Send the lighter back to us for assessment and repair.

    ETA: 3-4 weeks for repair.

    1. Fill out the Warranty Form below.
    2. Our team will email you a claim number and address where to ship the lighter to.
    3. You must completely bleed the lighter of any lighter fluid and package it carefully. (Please note: We do not provide a pre-printed shipping label.)
    4. Once received, our team will assess and repair the lighter.
    5. It will then be shipped back to you and we'll email you a tracking number.

  • CLAIM OPTION A

    *Most Popular*

    Get a FREE replacement but pay $16 for shipping/handling.

    ETA: 1 Week

    1. Fill out the Warranty Form below.
    2. An invoice will be sent to your email via Stripe from CIGARBRO.co within 24 hours.
    3. Once you make the payment, we’ll send out your replacement and email a tracking number to you.

  • CLAIM OPTION B

    Send the lighter back to us for assessment and repair.

    ETA: 3-4 weeks for repair.

    1. Fill out the Warranty Form below.
    2. Our team will email you a claim number and address where to ship the lighter to.
    3. You must completely bleed the lighter of any lighter fluid and package it carefully. (Please note: We do not provide a pre-printed shipping label.)
    4. Once received, our team will assess and repair the lighter.
    5. It will then be shipped back to you and we'll email you a tracking number.

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